Technology Support Limited
Updated July 2016
Technology Support Limited
(TSL) maintains a Privacy Notice, because we at TSL care
about your privacy.
We know that you are concerned how information
about you is collected, used and shared, and we appreciate
your trust that we will do so carefully and sensibly. This
in this notice.
1. What Information About You Do We Gather?
Information you provide helps us to know
and serve you better. The types of information we gather are:
- Information You Give Us: We receive and store
information you enter on our website or give us in any other
way, including, for example, when you contract our services.
The provision of any information by you is voluntary except
where otherwise stated. However, where you choose not to provide
certain information, you may not be able to take advantage
of some of our features. We use the information that you provide
for such purposes as assessing you business requirements or
to offer products /solutions that we may provide, responding
to your requests, customizing our services to your preferences
and communicating with you by email, mail, fax, phone or other
means. We also use such information for statistical purposes
though these statistics will not identify you personally.
- Personal Data You Provided on Behalf of
Another Person: If you are entering data on behalf of another
person, you warrant to us that you are authorised by that
person to enter their personal data onto our system, and that
that information is accurate and correct. If any non-compliance
by you with respect to this provision results in any loss
or damage being incurred by us, you may be required to compensate
us in respect of such loss.
- Automatic Information: We receive and may
evaluate certain types of information whenever you interact
with us. For example, like many websites, we obtain certain
types of information when your Web browser accesses www.technologysupport.co.tt
including your IP address, browser type and operating system.
This information helps us to understand our customers but
does not identify you personally and will not be stored with
any other information we have obtained from you.
- E-mail Communications: If you provide us
with your email address, we may email you promotional and
marketing materials. We provide you with the option not to
receive such promotional and marketing materials in each email
sent to you. If you are a client, we may also use your email
address to send you a Client Satisfaction Survey after you
use our service or a one of our products. If you do not wish
to receive a survey, you may notify us by contacting our Administrative
Manager at firstname.lastname@example.org.
- Technology Support Limited
may collect personally identifiable information from persons
under the age of 16 as part of the guest registration process,
but always with the consent of the child's parent or guardian.
2. What About Cookies?
Some websites store, and so does www.technologysupport.co.tt,
information in a small text file, called a "cookie,"
on your hard disk.
Cookies contain information about you and
your preferences. For example, if you inquire about product
demos, the site might create a cookie that contains the details
you entered. Or it might only contain a record of which pages
within the site you visited, to help the site customise the
view for you the next time you visit.
Only the information that you provide, or
the choices you make while visiting a website, can be stored
in a cookie. For example, the site cannot determine your e-mail
name unless you choose to type it. Allowing a website to create
a cookie does not give that or any other site access to the
rest of your computer, and only the site that created the
cookie can read it.
Most browsers are initially set to accept
cookies, but you can set your browser to alert you every time
a cookie is offered, letting you decide whether or not to
your browser, although you may not be able to use some of
3. Does TSL Share the Information It Receives?
Information about our clients is important
for us in order to provide you the highest level of service
and the right solution for business. We may therefore share
information with third party service providers engaged by
us, who help manage your data and communicate news and promotions
to you but we will not sell, rent or give away any information
to third parties. Your data will be treated in strict confidence
and will only be retained for so long as it is necessary or
required by law. Such data will be destroyed once its requirement
is extinct or you request it.
We may provide your information to third
parties for the purpose of processing that information strictly
on our behalf. In such circumstances, the third party processors
may not use the information for any purpose except such processing
and may not, for example, provide it to any other person or
use it for marketing unless upon our direction.
4. Does TSL Transfer Information Overseas?
We may transfer your information outside
of the country in which it was collected or provided by you
either for the purpose of entering into or fulfilling a contract
with you, for processing by us or by third parties we have
engaged, for marketing purposes or statistical purposes. However,
we do our utmost to procure that those parties to whom we
transfer information abide by the same strict privacy policies
5. What Can I Do If I Have any Questions or Concerns?
Our Administrative Manager will be happy
to answer any concerns or queries you may have relating to
the use or storage of your personal data. You have the right
to access such data and to require a correction to any data
which is incorrect. Our Administrative Manager can be contacted
Technology Support Limited
#39 Farah Street,
San Fernando, Republic of Trinidad & Tobago
If your require more information, please contact